💻Шаблоны ответов

Шаблоны ответов для переписки в супорте.

Почему промо не считается как депозит?

Please note that activation of the promo code is not a transfer or deposit, but is considered as a prize in the giveaway. Как вывести? If you need to make withdrawal funds to other platform click button "Withdraw", select token and write appropriate address, put the amount and click "Withdraw Request".

Не скам

We do not scam our users and work in accordance with Terms of Use. We also have a team of lawyers who make sure that all conditions are met. The system works automatically and once the deposit is credited to your account, you will be able to withdraw your funds.

Приветствие!

Greetings! Thank you for contacting our Support Team! My name is Anna and I’ll gladly assist you today. 1% As I see you successful made deposit of 0.0198 BTC. Funds were successful credited to your balance. Pay attention that deposits are not cumulative and negbit charges 1% fees on each deposit. As soon as 0.02 BTC or more will be credited to your balance , your wallet automatically will be verified. Deposit amount for verification should be in one payment.

Почему нас нет в гугл поиске?

Search engine indexing associated with our site may vary depending on the region in which you are, as well take into attention that we are a rapidly growing exchanger.

Приветствие плюс ответ почему нельзя вывести.

Greetings! Thank you for contacting our Support Team! My name is Anna and I’ll gladly assist you today. Since you are the new user, you have to verify your wallet before you will be able to make withdrawal or transfer of the funds. The Withdrawal and Transfer functions are available only for verified users. The system works automatically and the verification status is acquired as soon as a deposit of 0.02 BTC or equivalent in other currency is detected on your account.

Как сделать депозит?

To make deposit press button "Deposit" and choose a token. Then you will see an address generated specifically for your request. Transfer the amount you want to deposit to the received address from your external wallet. This deposit must be done from your other crypto wallet to this one.